About us

What we do best, translating your business objectives and technical requirements into innovative SaaS solutions.

Over the last two decades, Fulcrum Design has earned a reputation for delivering transformative, customer engaging, scalable solutions, that drive workflow efficiencies for high-volume service sectors sports entertainment groups  to DMVs.: 

Delivering a  frictionless customer experience that builds brand loyalty, and positive word of mouth. 

QMobile is  a customer-centric, unified, mobile queuing and appointment booking suite, that seamlessly integrates walk-ins and scheduled appointments. Managing the customer experience across all interactions and touchpoints along the customer journey.

Queue Mobile transforms the customer journey by eliminating the need to wait in line. Using their mobile phones, customers can join a virtual queue or make appointments online. Queue Mobile navigates the customer’s journey, across multiple touchpoints and interactions, using interactive messaging, appointment notifications and digital displays.  Your customers can wait where, when, and how they want.  

Fulcrum Local™, a digital marketing local lead generation agency., We guide small businesses on their journey to digital transformation.  

Local Listing Optimization

Local Listing solution enables your brand to manage the full customer journey, from acquiring customers to retaining them. 

Optimize your brand's visibility for near me searches and outrank the competition.

We specialize in local listing  lead generation. We leverage cost-effective (free) infrastructure such as Google My Business, Bing Places for Business and Yelp!, .  Google Ads, Bing Ads and more. We provide the SEO services and ongoing content management.

Local Search Optimization

Optimize your brand's visibility for local searches and outrank the competition.

We design and optimize your website, assuring you have a consistent and accurate NAP (Name, Address, Phone number) across all listings on the internet
Identify and grow your local search zone of influence for search terms that consumers use to find your brand.

Contact us today, to learn more about Fulcrum Local's lead generation.

Fulcrum Interactive's web design and development team is focused on creative and results-driven solutions. Whether it’s to increase profits, provide support, sell products or promote your brand, allow our web design services to bring your company front and center.

Digital Web Solutions

Our company specializes in digitally engaging customer experience solutions, including interactive SMS marketing, online and mobile promotional campaigns and lead generation services. Our skilled team of CMS developers can develop and manager anyone of the following: 

• Wordpress
• Joomla.
• Drupal.
• Magento (e-commerce)
• PrestaShop (e-commerce)
• Shopify
• Wix
• Square Space 

We specialize in custom software applications. We have a deep bench of full-stack developers ready to partner with you to bring your MVP to market. 

What we build, we stand by with world-class hostings and technical support services on demand.  

Contact us today to discuss your next project.  

Interact Mobile™, is a Unified Communication Platform as a Service (UCPaaS). Using a communication gateway API (application program interface) that can seamlessly integrates multiple communication capabilities into your team’s daily workflows. 

Communication channel options include SMS texting, IVR voice messaging, email, video conferencing, file sharing and more. 

SMS Auto-Messaging 

Interact Mobile's default communication channel is SMS text messaging, the most effective method of communicating.   With Interact's robust auto-messaging services, you can schedule event notifications, reminders, confirmations, and SMS marketing campaigns in bulk or individually.  Auto event calendar tracks communications and flags responses. 

Automate workflow by engage incoming messages immediately with personalized autoresponders.  The platform also includes a two-way SM chat option. The customer interacts seamlessly, texting from his or her phone, without the need to download a third-party chat application. Other features include: Utilize  onboard form builder to customize survey questionnaires and track responses. 

The integration of third-party video conferencing. Contacts segmentation.  

A variety of charts and reports. 

If customers can’t find it, it doesn’t exist. Clearly list and describe the services you offer. Also, be sure to showcase a premium service.

Having a big sale, on-site celebrity, or other event? Be sure to announce it so everybody knows and gets excited about it.

Are your customers raving about you on social media? Share their great stories to help turn potential customers into loyal ones.

Running a holiday sale or weekly special? Definitely promote it here to get customers excited about getting a sweet deal.

Have you opened a new location, redesigned your shop, or added a new product or service? Don't keep it to yourself, let folks know.

Customers have questions, you have answers. Display the most frequently asked questions, so everybody benefits.